{"id":56864,"date":"2021-08-10T07:03:35","date_gmt":"2021-08-10T05:03:35","guid":{"rendered":"https:\/\/ar3dp.de\/docs\/3d-druckkosten-kalkulator\/troubleshooting\/fehlerlog-finden-und-auswerten\/"},"modified":"2021-08-10T07:03:35","modified_gmt":"2021-08-10T05:03:35","slug":"fehlerlog-finden-und-auswerten","status":"publish","type":"docs","link":"https:\/\/ar3dp.de\/en\/docs\/3d-druckkosten-kalkulator\/troubleshooting\/fehlerlog-finden-und-auswerten\/","title":{"rendered":"Find and evaluate error log"},"content":{"rendered":"<div id=\"whatWeDoSection\" class=\"container space-2\"><div class=\"row\"><div class=\"col-md-6 mb-7 mb-md-9\"><div class=\"media\"><div class=\"d-flex mr-3\"><span class=\"btn btn-icon rounded-circle mr-3 btn-soft-primary\"><span class=\"far fa-file-code btn-icon__inner\"><\/span><\/span><\/div><div class=\"media-body\"><h4 class=\"fgb-icon-blocks-la__name d-block h6 text-secondary font-weight-normal mb-0\">Available from<\/h4><span class=\"d-block font-size-1\">v1.4.1-beta<\/span><\/div><\/div><\/div> <div class=\"col-md-6 mb-7 mb-md-9\"><div class=\"media\"><div class=\"d-flex mr-3\"><span class=\"btn btn-icon rounded-circle mr-3 btn-soft-primary\"><span class=\"fab fa-bandcamp btn-icon__inner\"><\/span><\/span><\/div><div class=\"media-body\"><h4 class=\"fgb-icon-blocks-la__name d-block h6 text-secondary font-weight-normal mb-0\">Only in Pro version?<\/h4><span class=\"d-block font-size-1\">No<\/span><\/div><\/div><\/div> <\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Find log file<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The tool writes a log file for each session. This is overwritten each time the application is started in order to avoid unnecessary data accumulation. The log file is located under the following path (copy and paste in Explorer).<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>C:\\Users\\%USERNAME%\\AppData\\Local\\3dPrintCostCalculator\\Log<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">In the event of problems or crashes when starting, useful information can be found here that contributes to quick error identification and troubleshooting. If problems occur with the application, please attach this file.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Event Viewer (Windows)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If the cause of the crash cannot be found in the log file, a look at the Windows event display can provide useful information.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"780\" height=\"680\" src=\"https:\/\/ar3dp.de\/wp-content\/uploads\/2021\/08\/image.png\" alt=\"\" class=\"wp-image-56866\" srcset=\"https:\/\/ar3dp.de\/wp-content\/uploads\/2021\/08\/image.png 780w, https:\/\/ar3dp.de\/wp-content\/uploads\/2021\/08\/image-768x670.png 768w, https:\/\/ar3dp.de\/wp-content\/uploads\/2021\/08\/image-14x12.png 14w, https:\/\/ar3dp.de\/wp-content\/uploads\/2021\/08\/image-380x331.png 380w, https:\/\/ar3dp.de\/wp-content\/uploads\/2021\/08\/image-590x514.png 590w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><figcaption>Event Viewer (Windows)<\/figcaption><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Unter &#8220;Windows Protokolle&#8221; und &#8220;Anwendungen&#8221; findet Ihr alle Ereignisse rund um installierte Applikationen. Sollten hier Fehler, welche im Zusammenhang mit der &#8220;3dPrintCostCalculator2.exe&#8221;, dann h\u00e4ngt diese Informationen ebenfalls an die Support-Anfrage mit an.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"976\" height=\"700\" src=\"https:\/\/ar3dp.de\/wp-content\/uploads\/2021\/08\/image-1.png\" alt=\"\" class=\"wp-image-56867\" srcset=\"https:\/\/ar3dp.de\/wp-content\/uploads\/2021\/08\/image-1.png 976w, https:\/\/ar3dp.de\/wp-content\/uploads\/2021\/08\/image-1-768x551.png 768w, https:\/\/ar3dp.de\/wp-content\/uploads\/2021\/08\/image-1-18x12.png 18w, https:\/\/ar3dp.de\/wp-content\/uploads\/2021\/08\/image-1-380x273.png 380w, https:\/\/ar3dp.de\/wp-content\/uploads\/2021\/08\/image-1-590x423.png 590w\" sizes=\"(max-width: 976px) 100vw, 976px\" \/><figcaption>Events for installed applications<\/figcaption><\/figure><\/div>","protected":false},"excerpt":{"rendered":"<p>Logdatei finden Das Tool schreibt bei jeder Sitzung eine Logdatei. Diese wird bei jedem Start der Applikation \u00fcberschrieben, um unn\u00f6tige Datenansammlungen zu vermeiden. Die Logdatei befindet sich unter folgendem Pfad (kopieren und im Explorer einf\u00fcgen). Bei Problemen bzw. Abst\u00fcrze beim Starten, k\u00f6nnen sich hier n\u00fctzliche Informationen befinden, welche zur schnellen Fehleridentifizierung &amp; -behebung beitragen. Sollten&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":56077,"menu_order":1,"comment_status":"open","ping_status":"closed","template":"","meta":{"_featured":false,"_is_vendor_doc":"0","footnotes":""},"doc_tag":[],"class_list":["post-56864","docs","type-docs","status-publish","hentry"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/ar3dp.de\/en\/wp-json\/wp\/v2\/docs\/56864","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ar3dp.de\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/ar3dp.de\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/ar3dp.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ar3dp.de\/en\/wp-json\/wp\/v2\/comments?post=56864"}],"version-history":[{"count":0,"href":"https:\/\/ar3dp.de\/en\/wp-json\/wp\/v2\/docs\/56864\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/ar3dp.de\/en\/wp-json\/wp\/v2\/docs\/56077"}],"prev":[{"title":"Activation issues","link":"https:\/\/ar3dp.de\/en\/docs\/3d-druckkosten-kalkulator\/troubleshooting\/probleme-bei-der-aktivierung\/","href":"https:\/\/ar3dp.de\/en\/wp-json\/wp\/v2\/docs\/56088"}],"wp:attachment":[{"href":"https:\/\/ar3dp.de\/en\/wp-json\/wp\/v2\/media?parent=56864"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/ar3dp.de\/en\/wp-json\/wp\/v2\/doc_tag?post=56864"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}