{"id":4890,"date":"2019-09-16T07:02:40","date_gmt":"2019-09-16T07:02:40","guid":{"rendered":"https:\/\/demo2.madrasthemes.com\/front-demos\/main\/?page_id=4890"},"modified":"2020-03-12T21:04:23","modified_gmt":"2020-03-12T20:04:23","slug":"faq-2","status":"publish","type":"page","link":"https:\/\/ar3dp.de\/en\/faq-2\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"hero-form-5\"><div class=\"bg-img-hero\"><div class=\"gradient-overlay-half-primary-v1\" style=\"background-image:url(https:\/\/ar3dp.de\/wp-content\/uploads\/2019\/10\/portfolio-simple-1-1.jpg)\"><div class=\"container space-2 space-top-md-5 space-bottom-md-3\"><div class=\"w-md-80 w-lg-60 text-center mx-auto\"><div class=\"mb-5\"><h1 class=\"display-4 font-size-md-down-5 mb-0 text-white\">Wie k\u00f6nnen wir <strong>helfen?<\/strong><\/h1><\/div>\n        <form class=\"input-group input-group-lg input-group-borderless mb-5\" action=\"\">\n            <div class=\"input-group-prepend\">\n                <span class=\"input-group-text\" id=\"askQuestions\">\n                  <span class=\"fas fa-search\"><\/span>\n                <\/span>\n            <\/div>\n        <input type=\"search\" class=\"form-control\" placeholder=\"Stellen Sie eine Frage\" aria-label=\"Ask a question\" aria-describedby=\"askQuestions\">\n        <input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><p class=\"tags text-white-70\">Beliebte Themen: <\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"info-grid-block-8\"><div class=\"container space-2\"><div class=\"row\"><div class=\"col-lg-6 u-ver-divider u-ver-divider--none-lg mb-9 mb-md-0\"><article class=\"text-center p-md-8\"><div class=\"ugb-image-upload-placeholder ugb-image-upload-has-image\" role=\"button\" tabindex=\"0\" data-is-placeholder-visible=\"false\"><figure class=\"max-width-27 w-100 mx-auto mb-4\"><img decoding=\"async\" class=\"js-svg-injector\" alt=\"Image\" src=\"https:\/\/ar3dp.de\/wp-content\/themes\/front\/assets\/svg\/illustrations\/drawing-man.svg\" data-parent=\"#featuresSVG1\"\/><\/figure><\/div><div class=\"mb-4\"><h2 class=\"h4\">Unsere Website<\/h2><p>Finde Antworten rund um die Nutzung unserer Website und Shop.<\/p><\/div><a href=\"\" class=\"fgb-button btn fgb-button--align-center btn-soft-primary btn-wide transition-3d-hover\"><div class=\"fgb-button--inner\">Browse all article<\/div><\/a><\/article><\/div><div class=\"col-lg-6 false\"><article class=\"text-center p-md-8\"><div class=\"ugb-image-upload-placeholder ugb-image-upload-has-image\" role=\"button\" tabindex=\"0\" data-is-placeholder-visible=\"false\"><figure class=\"max-width-27 w-100 mx-auto mb-4\"><img decoding=\"async\" class=\"js-svg-injector\" alt=\"Image\" src=\"https:\/\/ar3dp.de\/wp-content\/themes\/front\/assets\/svg\/illustrations\/charts-and-graphs.svg\" data-parent=\"#featuresSVG2\"\/><\/figure><\/div><div class=\"mb-4\"><h2 class=\"h4\">Unsere Software<\/h2><p>Sie suchen die Dokumentation zu unserer Software? Folgen Sie den Link unten.<\/p><\/div><a href=\"\" class=\"fgb-button btn fgb-button--align-center btn-soft-primary btn-wide transition-3d-hover\"><div class=\"fgb-button--inner\">Browse all article<\/div><\/a><\/article><\/div><\/div><\/div><\/div>\n\n\n<hr class=\"my-0\">\n\n\n<div class=\"container space-2 space-md-3 list-group-block\"><div class=\"row\"><div id=\"stickyBlockStartPoint\" class=\"col-lg-3 mb-7 mb-lg-0\"><nav id=\"table-of-contents\" class=\"js-sticky-block card border-0 bg-primary\" data-offset-target=\"#logoAndNav\" data-parent=\"#stickyBlockStartPoint\" data-sticky-view=\"lg\" data-start-point=\"#stickyBlockStartPoint\" data-end-point=\"#stickyBlockEndPoint\" data-offset-top=\"24\" data-offset-bottom=\"24\"><\/nav><\/div><div class=\"col-lg-9\">\n<div class=\"container\"><div class=\"row\"><div id=\"basicsAccordion1\" class=\"fgb-list-group__item fgb-list-group--limit-3 px-0 col-12 p-0\"><div class=\"space-bottom-2 active\"><div class=\"mb-3\"><h3 class=\"font-weight-semi-bold text-primary\">Basics<\/h3><\/div><div class=\"\"><div class=\"row mx-n2\"><div class=\"col-lg-12 px-2\"><div class=\"card mb-3 mw-100 mt-0 p-0\"><div class=\"card-header card-collapse\"><h5 class=\"mb-0\"><button class=\"btn btn-link btn-block d-flex justify-content-between card-btn p-3 collapsed\" data-toggle=\"collapse\" data-target=\"#basicsCollapse11\" aria-expanded=\"true\" aria-controls=\"basicsCollapse11\">Welche Zahlungsmittel werden angeboten?<span class=\"card-btn-arrow\"><span class=\"fas fa-arrow-down small\"><\/span><\/span><\/button><\/h5><\/div><div id=\"basicsCollapse11\" class=\"collapse\" aria-labelledby=\"basicsCollapse11\" data-parent=\"#basicsAccordion1\"><div class=\"card-body\">Sie k\u00f6nnen zwischen PayPal, Barzahlung bei Abholung und Vorauskasse ausw\u00e4hlen. Genauere Informationen finden Sie in unseren &#8220;<a href=\"https:\/\/ar3dp.de\/en\/zahlung-und-versand\/\">Zahlung &amp; Versand<\/a>&#8220;-Bedingungen.<\/div><\/div><\/div><\/div><div class=\"col-lg-12 px-2\"><div class=\"card mb-3 mw-100 mt-0 p-0\"><div class=\"card-header card-collapse\"><h5 class=\"mb-0\"><button class=\"btn btn-link btn-block d-flex justify-content-between card-btn p-3 collapsed\" data-toggle=\"collapse\" data-target=\"#basicsCollapse12\" aria-expanded=\"true\" aria-controls=\"basicsCollapse12\">Wie kann ich meine Bestellung widerrufen?<span class=\"card-btn-arrow\"><span class=\"fas fa-arrow-down small\"><\/span><\/span><\/button><\/h5><\/div><div id=\"basicsCollapse12\" class=\"collapse\" aria-labelledby=\"basicsCollapse12\" data-parent=\"#basicsAccordion1\"><div class=\"card-body\">Bitte beachten Sie dazu unsere <a href=\"https:\/\/ar3dp.de\/en\/widerruf\/\">Widerrufsbelehrung<\/a>.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><hr class=\"my-0\"\/><\/div><div id=\"basicsAccordion2\" class=\"fgb-list-group__item fgb-list-group--limit-3 px-0 col-12 p-0\"><div class=\"space-2 active\"><div class=\"mb-3\"><h3 class=\"font-weight-semi-bold text-primary\">3D Printing<\/h3><\/div><div class=\"\"><div class=\"row mx-n2\"><div class=\"col-lg-12 px-2\"><div class=\"card mb-3 mw-100 mt-0 p-0\"><div class=\"card-header card-collapse\"><h5 class=\"mb-0\"><button class=\"btn btn-link btn-block d-flex justify-content-between card-btn p-3 collapsed\" data-toggle=\"collapse\" data-target=\"#basicsCollapse21\" aria-expanded=\"true\" aria-controls=\"basicsCollapse21\">Was ist der aktuell max. Bauraum?<span class=\"card-btn-arrow\"><span class=\"fas fa-arrow-down small\"><\/span><\/span><\/button><\/h5><\/div><div id=\"basicsCollapse21\" class=\"collapse\" aria-labelledby=\"basicsCollapse21\" data-parent=\"#basicsAccordion2\"><div class=\"card-body\">Unsere aktuellen Drucker besitzen einen Bauraum von max. 25x21x21 cm. Es ist bereits ein gr\u00f6\u00dferes Ger\u00e4t geordert, welches im Q3\/Q4 2020 eintreffen sollte.<\/div><\/div><\/div><\/div><div class=\"col-lg-12 px-2\"><div class=\"card mb-3 mw-100 mt-0 p-0\"><div class=\"card-header card-collapse\"><h5 class=\"mb-0\"><button class=\"btn btn-link btn-block d-flex justify-content-between card-btn p-3 collapsed\" data-toggle=\"collapse\" data-target=\"#basicsCollapse22\" aria-expanded=\"true\" aria-controls=\"basicsCollapse22\">Welches Verfahren bieten wir an?<span class=\"card-btn-arrow\"><span class=\"fas fa-arrow-down small\"><\/span><\/span><\/button><\/h5><\/div><div id=\"basicsCollapse22\" class=\"collapse\" aria-labelledby=\"basicsCollapse22\" data-parent=\"#basicsAccordion2\"><div class=\"card-body\">Aktuell bieten wir nur die additive Fertigung im FDM-Verfahren an. Weitere k\u00f6nnen folgen.<\/div><\/div><\/div><\/div><div class=\"col-lg-12 px-2\"><div class=\"card mb-3 mw-100 mt-0 p-0\"><div class=\"card-header card-collapse\"><h5 class=\"mb-0\"><button class=\"btn btn-link btn-block d-flex justify-content-between card-btn p-3 collapsed\" data-toggle=\"collapse\" data-target=\"#basicsCollapse23\" aria-expanded=\"true\" aria-controls=\"basicsCollapse23\">Welche Materialien k\u00f6nnen gedruckt werden?<span class=\"card-btn-arrow\"><span class=\"fas fa-arrow-down small\"><\/span><\/span><\/button><\/h5><\/div><div id=\"basicsCollapse23\" class=\"collapse\" aria-labelledby=\"basicsCollapse23\" data-parent=\"#basicsAccordion2\"><div class=\"card-body\">Unsere Drucker arbeiten mit allen g\u00e4ngigen FMD-Materialien. Am meisten wird bei uns PETG verarbeitet.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><hr class=\"my-0\"\/><\/div><div id=\"basicsAccordion3\" class=\"fgb-list-group__item fgb-list-group--limit-3 px-0 col-12 p-0\"><div class=\"space-top-2 active\"><div class=\"mb-3\"><h3 class=\"font-weight-semi-bold text-primary\">Konten<\/h3><\/div><div class=\"\"><div class=\"row mx-n2\"><div class=\"col-lg-12 px-2\"><div class=\"card mb-3 mw-100 mt-0 p-0\"><div class=\"card-header card-collapse\"><h5 class=\"mb-0\"><button class=\"btn btn-link btn-block d-flex justify-content-between card-btn p-3 collapsed\" data-toggle=\"collapse\" data-target=\"#basicsCollapse31\" aria-expanded=\"true\" aria-controls=\"basicsCollapse31\">Wie \u00e4ndere ich mein Passwort?<span class=\"card-btn-arrow\"><span class=\"fas fa-arrow-down small\"><\/span><\/span><\/button><\/h5><\/div><div id=\"basicsCollapse31\" class=\"collapse\" aria-labelledby=\"basicsCollapse31\" data-parent=\"#basicsAccordion3\"><div class=\"card-body\">Melden Sie sich einfach in Ihrem Konto an. Dort unter &#8220;Einstellungen&#8221; k\u00f6nnen Sie Ihr Passwort \u00e4ndern.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div id=\"stickyBlockEndPoint\"><\/div>\n\n\n<hr class=\"my-0\">\n\n\n<div id=\"whatWeDoSection\" class=\"container\"><div class=\"row space-2\"><div class=\"col-lg-6 u-ver-divider u-ver-divider--none-lg\"><div class=\"media pr-lg-9 false\"><figure class=\"ie-height-56 w-100 max-width-8 mr-4\"><img decoding=\"async\" class=\"js-svg-injector\" alt=\"SVG\" src=\"https:\/\/ar3dp.de\/wp-content\/themes\/front\/assets\/svg\/icons\/icon-15.svg\"\/><\/figure><div class=\"media-body\"><h3 class=\"fgb-icon-blocks-la__name d-block h5\">Keine Antwort gefunden?<\/h3><p class=\"fgb-icon-blocks-la__description mb-1\">Wir m\u00f6chten alle Ihre Fragen beantworten. Kontaktieren Sie uns und wir werden uns so schnell wie m\u00f6glich bei Ihnen melden.<\/p><a class=\"font-size-1 d-flex align-items-center\" href=\"https:\/\/ar3dp.de\/en\/kontaktiere-uns\/\"><span>E-Mail schreiben<\/span><span class=\"fas fa-angle-right align-middle ml-2\"><\/span><\/a><\/div><\/div><\/div> <div class=\"col-lg-6 false u-ver-divider--none-lg\"><div class=\"media false pl-lg-9\"><figure class=\"ie-height-56 w-100 max-width-8 mr-4\"><img decoding=\"async\" class=\"js-svg-injector\" alt=\"SVG\" src=\"https:\/\/ar3dp.de\/wp-content\/themes\/front\/assets\/svg\/icons\/icon-4.svg\"\/><\/figure><div class=\"media-body\"><h3 class=\"fgb-icon-blocks-la__name d-block h5\">Technische Fragen<\/h3><p class=\"fgb-icon-blocks-la__description mb-1\">Sie haben eine technische Frage oder ein Problem? \u00d6ffnen Sie bitte unten ein Ticket in unserer HelpDesk.<\/p><a class=\"font-size-1 d-flex align-items-center\" href=\"#\"><span>Ticket \u00f6ffnen<\/span><span class=\"fas fa-angle-right align-middle ml-2\"><\/span><\/a><\/div><\/div><\/div> <\/div><\/div>\n\n\n\n<div class=\"wp-block-fgb-container fgb-container-block container\"><hr class=\"my-0\"><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_crdt_document":"","_front_options":"{\"hidePageHeader\":true,\"isCustomHeader\":true,\"headerStaticContentID\":5566,\"isCustomFooter\":true,\"disableContainer\":true,\"footerStaticContentID\":7598}","footnotes":""},"class_list":["post-4890","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ar3dp.de\/en\/wp-json\/wp\/v2\/pages\/4890","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ar3dp.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ar3dp.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ar3dp.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ar3dp.de\/en\/wp-json\/wp\/v2\/comments?post=4890"}],"version-history":[{"count":0,"href":"https:\/\/ar3dp.de\/en\/wp-json\/wp\/v2\/pages\/4890\/revisions"}],"wp:attachment":[{"href":"https:\/\/ar3dp.de\/en\/wp-json\/wp\/v2\/media?parent=4890"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}